First-time setup
Use the checklist that matches your role.
For chapter members
- Verify your email. If you signed up yourself, check your inbox for the verification link.
- Complete your profile. Open the user menu → Profile and fill in name, photo, school, work history, and any custom fields your org has configured. → Updating your profile
- Set notification preferences. Toggle in-app and email for forum, election, compliance, and admin-action events. → Notifications
- (Optional) Enroll a passkey. From Account Settings → Passkeys, click Add a passkey for faster, phishing-resistant sign-in. → Account security
- (Optional) Install the mobile app. → Mobile app
For chapter officers
Do the member checklist first, then:
- Review the Approvals queue. Clear pending member changes and Big-Little proposals from before you took office. → Approvals queue
- Check chapter compliance status. Open Operations → Compliance and confirm what's due in the next 30 days. → Compliance submissions
- Open Billing. Verify the chapter's outstanding invoice and the configured payment processor.
- Schedule any upcoming elections. → Running an election
- Read the moderation rules for your chapter's Engage forums. → Bulletins & moderation
For org / national admins
If you're brand new and the org was just created, work through these in order:
- Set branding. Logo and primary color. → Branding
- Create regions if your org uses them, then create chapters and assign them to regions. → Chapters and regions
- Decide which modules to enable. The licensable modules in v0.62.1 are Operations, Community, Documents, Learning, Foundation, Alumni, Messaging, AI Services, Data Export. → Module enablement
- Configure dues (rates, billing periods, payment processor). → Dues & billing
- Set up custom fields for member profiles if needed. → Custom fields
- Add consent templates for legal/PII compliance. → Consent templates
- Configure per-org storage (S3 / MinIO / S3-compatible). → Storage configuration
- Invite other org admins. → Inviting admins
- Bulk-import existing members from a CSV. → Member CSV import
- Build your compliance program. → Compliance program
For platform admins
- Confirm email is configured before any signup emails go out. → Email config
- Create the first tenant organization. → Create an organization
- Add at least one org admin to that tenant — they take over from there.
- Schedule backups. → Backups & export
- Add a second platform admin for redundancy. → Managing platform admins
Related
Last verified against v0.62.1 (2026-05-10).