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Paying dues & viewing invoices

GreekManage tracks dues at the chapter level. Your invoices show what you owe, when it's due, and how to pay.

Where to find your invoices​

Open Operations → Billing in the sidebar. You'll see:

  • Current balance. Total of all unpaid invoices.
  • Open invoices. Each has a due date and amount.
  • Payment history. Past payments with dates and methods.

The chapter billing page with open invoices. The chapter billing page with open invoices.

Pay an invoice​

  1. Click an open invoice to view the details.
  2. Click Pay now.
  3. Choose a payment method:
    • Card — credit or debit
    • ACH / bank transfer — usually lower fees, takes 3–5 business days
    • Apple Pay / Google Pay — on supported devices
  4. Confirm the amount and any fees.
  5. Click Submit payment.

You'll get a confirmation email with the receipt. Your balance updates immediately for card payments and within a few days for ACH.

Pay multiple invoices at once​

From the billing screen, select multiple invoices and click Pay selected. You'll review the combined total and pay in one transaction.

Partial payments​

If your org allows partial payments, the Pay button lets you enter any amount up to the invoice total. Otherwise, you'll need to pay the full amount.

Download an invoice PDF​

Click Download PDF on any invoice. Useful for personal records, parental reimbursement, or tax purposes.

Set up autopay​

If your org has enabled it, the Autopay toggle on the Billing page lets you automatically pay future invoices on the day they're issued. You can disable autopay at any time.

Refunds​

Refunds are issued by your chapter or org admin, not by you. Contact them directly. Once issued, the refund returns to your original payment method (5–10 business days).

Common questions​

QuestionAnswer
Why is there a fee?Card payments have processing fees set by your org. ACH usually has no fee.
Can I pay for someone else?Officers can pay another member's invoice on their behalf via Operations → Billing as an officer.
What if I dispute a charge?Contact your chapter officer first; chargebacks block your account until resolved.

When you can't pay​

  • Overdue? Officers can see; expect a reminder. Most orgs have a "good standing" threshold tied to dues.
  • Hardship? Talk to your chapter officer. Some orgs have payment plans or hardship policies — those happen offline and are recorded as adjustments on your invoice.