Skip to main content

Learning courses & certificates

Learning is GreekManage's built-in LMS. Your org or chapter can assign courses on hazing prevention, financial literacy, leadership, philanthropy, and more. This page covers how to take a course, what quiz questions look like, and what to expect with certificates and deadlines.

Where to find your courses​

In your sidebar: My Learning.

The dashboard organizes your enrollments into three tabs:

  • In Progress — courses you've started or that haven't been opened yet (anything not completed / failed / expired).
  • Completed — courses you've finished successfully.
  • Overdue — assigned courses past their due date that you haven't yet completed.

There is no Transcript tab in v0.62.1 — the previous docs claim was incorrect. A separate My Certificates button in the top-right opens the certificate list.

Each course shows as a card with:

  • Course title.
  • A status badge (Not Started / In Progress / Completed / Failed / Expired) — overdue enrollments override the badge with a red Overdue chip.
  • A progress bar (0–100%).
  • The due date (or "No due date").
  • An Open or Start button.

The Overdue tab title shows a count when you have overdue enrollments (e.g. Overdue (3)).

My Learning page with assigned courses and progress bars. My Learning page with assigned courses and progress bars.

Take a course​

  1. Click an enrollment card.
  2. The course viewer opens with the module list on the left and the current lesson or quiz on the right.
  3. Work through lessons in order — your last-viewed lesson is remembered so you can leave and return where you stopped.
  4. Each lesson is marked complete as you finish it; the progress bar reflects this.
  5. When you reach a quiz, complete it before moving on (if the quiz is required).

Lesson types​

The platform supports five lesson content types. The viewer renders each differently:

TypeWhat it is
Rich TextTipTap-formatted text content with headings, lists, links, images, callouts
VideoAn OEmbed-compatible video URL (YouTube, Vimeo, etc.) rendered inline
DocumentA PDF or PowerPoint file. PDFs render inline; PowerPoint and Word files are auto-converted to PDF via LibreOffice for inline preview
ImageA single image with optional caption
External LinkA link that opens in a new tab — useful for off-platform resources or required articles

Document conversion runs asynchronously. If you hit a Document lesson that says it's still processing, the conversion status is Pending. Once it flips to Ready, refresh and the inline PDF preview appears.

Quizzes​

Quizzes attach either to a course module (end-of-module check) or directly to the course (final exam). The course author configures per-quiz:

  • Passing score percent (default 80%).
  • Max attempts (default 3 attempts).
  • Time limit in minutes (0 = no limit).
  • Shuffle questions (off by default).

There are five question types:

TypeHow it's graded
Multiple ChoiceOne correct option. Full points if you pick it, zero otherwise.
True / FalseLike multiple choice with two options.
Multi-SelectMultiple correct options. Partial credit = (correct selected − wrong selected) / total correct, floored at zero, multiplied by the question's point value. So picking 2 out of 3 correct with 1 wrong nets you (2 − 1) / 3 ≈ 33% of the points.
Short AnswerExact match (case-insensitive, whitespace-stripped) against any answer in the question's accepted list.
Free FormLong-form text. Requires manual grading — your answer doesn't auto-score; an officer or course author grades it later. The attempt's overall score is computed from the auto-gradable questions until the free-form is graded.

Your progress is saved automatically as you answer questions. You can navigate forward and backward with the arrow buttons.

Multiple attempts​

If the quiz allows it, your final score is the highest of any passed attempt. The max-attempts cap is per quiz, so once you've used all your attempts the quiz locks for that enrollment.

Pass / fail​

Each quiz has its own passing-score threshold. If the course requires the quiz to progress, you can't continue past it until you pass. If the quiz is ungraded (used as a check-in), the course unlocks regardless of score.

Earn a certificate​

When you complete a course that has a certificate template attached, GreekManage generates a PDF certificate.

  1. From My Learning, click My Certificates in the top-right.
  2. The list shows every certificate you've earned with course title, date issued, and a Download action.
  3. Click Download to save the PDF.

Each certificate has a verification link printed on it — anyone with the URL can confirm authenticity. The link maps to a public endpoint that re-verifies the certificate hash on demand.

In v0.62.1 there is no one-click LinkedIn share — the previous docs claim was incorrect. To share to LinkedIn, upload the PDF as a "License & Certification" entry on your LinkedIn profile and paste the verification URL as the credential URL.

Deadlines and reminders​

If your enrollment has a due date, the system fires deadline reminders at:

  • 7 days before due
  • 3 days before due
  • 1 day before due

Each reminder runs once per window — Celery flips a flag (reminder_sent_7d etc.) on your enrollment after firing so you don't get spammed if the hourly task runs again before the deadline.

If the deadline passes without completion, the platform fires a single Course Overdue notification (deduped via overdue_notified_at). After that, the enrollment shows in the Overdue tab and on chapter / org dashboards for officers to see.

What "overdue" actually means​

  • Your enrollment status is not automatically flipped to a failure state when overdue — it stays whatever it was (Not Started or In Progress).
  • Overdue is purely a display state computed from due_date < now() AND status not in (completed, failed, expired).
  • You can still open and finish an overdue course. Doing so flips it to Completed and removes it from the Overdue tab.
  • Officers and admins see your overdue courses in compliance / completion dashboards. Some orgs use overdue status to trigger compliance flags.

Re-take a course​

If your org re-assigns a course (e.g. annual recertification), it'll appear again in your enrollment list with a new due date and a fresh set of attempts. Your previous certificate is preserved on the My Certificates list.

Tips​

  • Use captions when videos include audio — most embedded videos carry the captions from the source platform.
  • Don't leave a quiz half-open. Time-limited quizzes count elapsed wall-clock time, not active time. Switching tabs doesn't pause the timer.
  • Don't refresh the page during a quiz unless you have to — your answers are saved as you go, but starting a fresh attempt vs. resuming an existing one can be confusing.
  • Mobile works. Courses, quizzes, document viewers, and certificate downloads all run on iOS and Android.

Mobile differences​

  • Quiz answers save more frequently on mobile to handle network interruptions.
  • PDF preview uses the device's native PDF viewer on iOS (where in-WebView PDF rendering is unreliable in older versions).
  • Push notifications for deadline reminders and overdue alerts arrive through the OS notification system.
  • Certificate downloads save to the device's Files app on iOS or the Downloads folder on Android.
  • On iOS, the quiz-taker page loads its attempt inline with the enrollment fetch (not a separate request) so spotty connections behind certain corporate proxies don't drop the start-attempt POST.

What officers see that you don't​

If you're a chapter officer, the org runs Learning differently for you:

  • A chapter dashboard under Learning shows completion rates, overdue counts, and per-member progress for your chapter.
  • A grading queue lists free-form answers awaiting manual grading. Officers grade by reading the answer, entering a points value, and optionally adding feedback.
  • Officers and admins can re-assign a course to specific members, chapters, or roles.

Regional admins and national admins see the same plus org-wide dashboards.

Errors and edge cases​

  • "You've used your max attempts." The quiz is locked at the configured attempt cap. Officers can grant a fresh attempt manually if they choose.
  • "This course has no required quizzes — completion is automatic." Some courses are pure content (no quiz). Reading all lessons completes them.
  • "Conversion failed." Document conversion via LibreOffice can fail on corrupted or password-protected files. The author needs to re-upload a clean copy.
  • Enrollment shows Failed. You exhausted attempts on a required quiz and didn't pass. Contact your officer about a manual override or re-enrollment.

Troubleshooting​

  • My progress bar didn't move after finishing a lesson. Lessons mark complete on the lesson-complete event; if your network call failed, the lesson stays incomplete. Reload and try again.
  • I can't find my certificate. Confirm the course actually had a certificate template attached — not every course generates one. Click My Certificates to verify.
  • The verification URL on my certificate doesn't load. The URL is public but requires your platform DNS to resolve. If your org has a custom domain, the URL uses that domain — confirm the host is reachable.
  • A required course never appeared in my list. Course assignments expand asynchronously via a Celery task (expand_assignment). Newly-assigned courses can take a moment to show up; refresh after a minute.

Last verified against v0.62.1 (2026-05-11).