Notifications & preferences

GreekManage delivers notifications via two channels: in-app (the bell menu and the notification center page) and email. Each event type you can configure has an independent toggle for each channel.

What you see

The bell

The bell icon in the top navigation shows a count badge whenever you have unread notifications. Clicking it opens a panel summarizing the most recent items and gives you a link to the full notification center.

Notification center

Open the notification center from the bell or from the Notifications entry in your sidebar. You'll see a chronological list grouped by category, with a filter to limit the view to items that require action.

Each row shows the notification's title, a short message, the time it arrived, and a category badge. Clicking a row marks it read and jumps to its source (a forum thread, an election ballot, an invoice, an alert, and so on).

You can mark a single notification read or use Mark all read to clear the badge.

Notification center with the dropdown open from the bell icon.

Notification categories

The system tags each notification with one of these categories, which drive the on-page grouping:

• Forum — replies, new posts in forums you subscribe to, mentions
• Election — election published, voting reminders, results available
• Compliance — requirement deadlines and alerts (typically for officers and admins)
• Billing — invoice issued, invoice overdue, payment received, payment failed
• Learning — course assigned, deadline approaching, overdue, completed, certificate issued
• Recognition — recognition received
• System — platform-generated messages (account requests, PNM name approvals, admin actions on your content)

Step-by-step: change your preferences

1. Open Notification Preferences — either from the action menu on the notification center page or from your sidebar's preferences link.
2. You'll see a three-column matrix: event type, In-App, Email.
3. Flip toggles independently per row.
4. Click Save Preferences at the bottom.

Event types you can configure

The matrix exposes these seven event types in v0.62.1:

Event	What it covers
Reply to my post	Someone replied to a forum thread you authored
Reply to my comment	Someone replied to a comment you authored
New post in subscribed forum	A new thread in a forum you've subscribed to
Admin action on my content	A moderation or admin action affecting your post or comment
Election published	A new election ballot is open for voting
Election voting reminder	Reminder to vote before an election closes
Compliance alert	A compliance issue requiring action (typically routed to officers and admins)

If an event type isn't in the matrix, GreekManage uses sensible defaults. For example, dues invoices, course assignments, and recognition you receive arrive as in-app notifications by default; you can't turn those off from the preferences page in this release.

Daily / weekly digest

Open Account Settings → Notification Digest to enable a periodic email digest summarizing recent notifications. You can pick Daily, Weekly, or Off. Weekly digests are sent on Mondays. The digest is in addition to per-event emails — it doesn't replace them.

Mobile differences

GreekManage's mobile apps register device push tokens with the backend on sign-in (APNs for iOS, FCM for Android).

Push delivery in v0.62.1

The mobile apps register device tokens with the backend, but there is no per-event Push column in the preferences matrix in this release, and the server-side push dispatch pipeline that would forward in-app notifications to APNs / FCM has not shipped yet. In practice this means you'll see notifications inside the app and in your email, but the OS-level banner / lock-screen push for individual notifications is not delivered in v0.62.1. Plan around the bell and email channels until a future release wires the dispatch pipeline.

To make sure your device is ready for push when the dispatch pipeline ships:

• Allow notifications for the GreekManage app at the OS level.
• Sign in on the device after installing or updating the app — this registers the push token.
• If you uninstall and reinstall, sign out and back in to re-register.

What officers see that you don't

• Compliance alert lands on officers and admins by default; rank-and-file members usually don't receive these unless an alert is directly tied to a record they own.
• PNM name approval events, account request submitted / approved / rejected events, and admin action notifications are routed to admins based on the role that owns the workflow.
• Officers can configure forum subscription notifications for any forum they have access to; non-members of a forum simply won't be subscribed.

Errors and edge cases

• "No notifications yet." — Either you're new to the platform or your preferences are all off. Toggle a few on and wait for activity.
• A notification jumps to a 404 page. The underlying resource (a forum thread, an event, an invoice) was deleted after the notification was created. The notification itself still exists; just the target is gone.
• Email isn't arriving. Check spam, then confirm the email channel is enabled for that event type. If email is on but nothing arrives, your org's outbound email may not be configured — contact a national admin.
• Bell count is stale. Refresh the page; the count syncs on page load and on each notification interaction.

Related

• Mobile app
• Engage forums — most of the configurable events come from forum activity
• Account security

Last verified against v0.62.1 (2026-05-11).