Privacy, data export, and account

GreekManage gives you controls for the consents you've granted, a download of your personal data, and a way to stop signing in if you need to step away. Different privacy-style controls live in different places depending on what they govern — this page maps each one to where it actually lives in the app.

What you see on the Privacy Settings page

Open the avatar menu in the top right and pick Privacy Settings.

The page is intentionally narrow: it covers consent choices and a record of which legal agreements you've accepted. In v0.62.1 you'll find exactly four items here, no more:

• Marketing communications — a toggle. On means you've agreed to receive product updates, tips, and organizational news. Off means you've revoked that consent.
• Analytics & usage tracking — a toggle. On means anonymized usage data may be collected to improve the platform.
• Privacy Policy — a read-only record of the policy version you've accepted, with a link to view it.
• Terms of Service — a read-only record of the terms version you've accepted, with a link to view it.

Below the two toggles, the page shows the date you granted each consent. Revoking and re-granting creates a new dated record; the older one is retained for compliance.

Privacy controls page with consent toggles and data export action.

Where other privacy-style controls live

Several controls people sometimes look for on this page actually live elsewhere. None of them are on the Privacy Settings page in v0.62.1:

• Alumni directory visibility — per-field controls for whether your email, phone, work history, and location show to everyone, alumni only, officers only, or no one — lives on the alumni privacy page. See Mentorship & alumni.
• Email addresses (add, verify, remove, set primary) live in Account Settings → Email Addresses. See Account security.
• Password (set or change) lives in Account Settings → Password.
• Passkeys and Face ID / Touch ID live in Account Settings.
• Notification email and in-app toggles live in Notification Preferences. See Notifications & preferences.
• Member-to-member profile visibility is governed by membership and role, not a self-service toggle. Active members of your organization can see basic profile information for other active members of the same org subject to RBAC and module access — there's no per-field hide control on the general member profile in this release.

Step-by-step: download a copy of your data

GreekManage supports a GDPR / CCPA-style export of your personal data on demand.

1. Open the avatar menu, then Account Settings.
2. Find the Download My Data card.
3. Click Request Export.
4. Confirm with your current password.
5. The export runs in the background. The card shows a status banner — pending, then running, then ready.
6. When status is ready, click Download Export. The download is valid for the validity window shown on the card.

The archive is a ZIP that bundles your profile, memberships, forum activity, account preferences, and related personal records. Rate limit: one export request per 24 hours per account.

Step-by-step: disable your sign-in

If you want to stop signing in without losing your history:

1. Open Account Settings → Disable Account.
2. Read the warning, tick the acknowledgement checkbox.
3. Confirm with your password.

Your sign-in is blocked immediately and you're signed out of every device. Your membership records, profile, and organization history remain intact for administrators. To re-enable, contact a national admin of your organization.

Self-service account deletion is not wired in v0.62.1

The backend supports a full deletion workflow with a 30-day grace period (you receive a cancel token and the account purges automatically after 30 days if not cancelled). The corresponding delete-account card component exists in the codebase but is not yet added to the Account Settings page in v0.62.1 — only the Disable Account option is exposed. If you need a permanent deletion under GDPR / CCPA, request it through your national admin; they can coordinate with platform support to invoke the backend endpoint on your behalf.

What officers see that you don't

• Officers and national admins can disable, re-enable, and (with platform support) delete accounts for other members of their org. They never see your password and they can't impersonate you.
• Admins can see audit-log entries showing consent grants, revocations, exports, and disable / re-enable actions for accounting and compliance purposes.

Mobile differences

• The Privacy Settings page renders identically on mobile.
• Confirming the disable-account flow with a password works the same on iOS and Android.
• Downloading the export ZIP on a mobile device sends the file to your device's Downloads or Files location; on iOS, you can also save it to iCloud Drive via the share sheet.

Errors and edge cases

• "You can only request one data export every 24 hours." — Wait until the rate-limit window passes, then try again.
• "Incorrect password." — Both export and disable require your current password. SSO-only users without a local password should set one first via Account Settings → Password.
• Export stuck on "pending" — large accounts can take a few minutes. If it sits in pending for more than an hour, contact a national admin so they can check the background queue.

Retained data

Some records persist after you disable your account (and would persist after a full deletion as well):

• Financial records — kept per your org's tax-retention policy
• Audit logs — actions you took remain in the audit log; PII is anonymized where the retention policy allows
• Forum content — posts and comments may remain in threads for context; the author label is anonymized when the underlying account is gone

Related

• Account security — password, email, passkeys, biometrics
• Notifications & preferences
• Mentorship & alumni — alumni directory privacy
• Resources → Privacy & GDPR

Last verified against v0.62.1 (2026-05-11).