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Approvals queue

The Approvals queue is where chapter officers act on pending member changes — additions, status updates, removals, and officer submissions awaiting review.

Open the queue​

In your sidebar: Approvals.

You'll see a count badge whenever items are pending. The queue is grouped by:

  • New member additions
  • Status changes (Undergrad → Alumni, Active → Inactive, etc.)
  • Officer submissions (compliance, election candidacies, etc.)

The chapter approvals queue. The chapter approvals queue.

Process an item​

  1. Click an item to expand its details.
  2. Review:
    • Who submitted it
    • The proposed change (e.g., "Move from Undergrad → Associate")
    • The submitter's notes
    • Any attached files (membership form, signed agreement)
  3. Choose Approve or Deny.
  4. (Optional) Add a note. Notes are visible to the submitter.
  5. Click Confirm.

The change applies immediately on approval. The submitter is notified either way.

Bulk approve​

For routine items (e.g., a class of new initiates):

  1. Select multiple rows via checkboxes.
  2. Click Approve selected at the top of the queue.
  3. Confirm the bulk action.

The bulk action shows you the cumulative effect (e.g., "12 members will move to Undergrad status") so you can sanity-check before confirming.

Decline reasons​

Common reasons to deny:

  • Form is incomplete or unsigned
  • Status doesn't match documented standing
  • Wrong chapter selected
  • Duplicate submission

Decline notes are stored on the audit log even if the submitter deletes the request later.

Audit trail​

Every approval/denial appears in the chapter's audit log. Org admins can see this from Org → Settings → Reports.

What officers can't approve​

Some changes require an org admin even after officer approval:

  • Disaffiliation (typically requires national review)
  • Lifetime status changes (e.g., Lifetime Alumni)
  • Refunds over a certain amount (set by org policy)

Items that need an org admin show a "Awaiting org review" badge after you approve.

Tips​

  • Clear the queue weekly. Long backlogs frustrate members and miss compliance deadlines.
  • Use the comment box. Approval/denial notes turn into a paper trail for officer transitions.
  • Check the audit log monthly. Patterns of declines often reveal upstream form problems.