Bulletins & Engage moderation
Officers post bulletins (pinned announcements) and moderate Engage forums to keep discussion productive.
Post a chapter bulletin
Bulletins appear at the top of every member's dashboard. Use them for:
- Chapter meeting reminders
- Important announcements from leadership
- Time-sensitive deadlines
Steps
- Open Bulletins in your sidebar.
- Click New bulletin.
- Add a title and body.
- Pick:
- Pin until date (the bulletin stops pinning after this; default 7 days)
- Push notification — send a push when posted
- Email — send a one-time email blast
- Click Publish.
The bulletin composer.
Edit or unpublish a bulletin
- Open the bulletin.
- Click ⋯ → Edit to update content.
- Or click ⋯ → Unpublish to remove it from dashboards (it remains in the bulletin archive).
Edits are logged in the audit log.
Engage moderation actions
In any forum where you're a moderator, hover over a post or thread. You'll see options regular members don't:
| Action | What it does |
|---|---|
| Pin thread | Sticks it to the top of the forum until unpinned |
| Lock thread | Prevents new replies; existing posts visible |
| Edit post | Modify another user's content (logged) |
| Delete post | Remove from view; replaced with "[removed by moderator]" |
| Flag for review | Escalate to org admin if the issue exceeds your authority |
| Restrict user | Block a specific user from posting in this forum |
When to use each
| Situation | Use |
|---|---|
| Important announcement worth highlighting | Pin |
| Discussion has run its course | Lock |
| Typo that misleads | Edit (with note explaining the change) |
| Personal attack, doxx, hate speech | Delete + restrict user |
| Legal issue (threats, illegal content) | Flag for review + delete |
Moderation rules and auto-flagging
Your org admin sets moderation rules — keyword filters, link rules, attachment restrictions. Posts that hit a rule get auto-flagged for your review (not auto-deleted).
The Flagged tab in your moderation panel shows what needs review.
User restrictions
When you restrict a user:
- Set duration: 24 hours, 7 days, Until lifted.
- Add a reason.
- Confirm.
The user can still read but can't post in the restricted forum. They get a notification with your reason.
Audit log
Every moderation action is logged. Org admins can review actions from Org → Settings → Reports → Audit log.
Officer etiquette
- Don't moderate your own threads. If you posted it, ask another officer to handle moderation issues.
- Edit transparently. When you edit someone's post, add an italic "[edited by Mod for X]" note at the bottom.
- Lock, don't delete. Outdated discussions are usually better locked than removed.
- Talk to people first. A DM often resolves issues that look like a moderation problem at first glance.
Tips
- Bulletins are loud. Don't overuse — once a week is plenty for most chapters.
- Pin sparingly. A forum with 6 pinned threads is a forum with 0 pinned threads.