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Inviting admins

Org admins manage admin permissions. There are three admin tiers: org, regional, chapter.

Add an org admin​

  1. Open Org → Settings → Admins.
  2. Click Invite admin.
  3. Choose:
    • Existing GreekManage user — search by email; pick from results.
    • New user — enter their email; they'll get a welcome email to set a password.
  4. Set a title (optional but recommended): "Executive Director", "Membership VP", etc.
  5. Click Send invite.

Org admin invitation form. Org admin invitation form.

The new admin receives an email. After accepting, they get full org admin permissions.

Add a regional admin​

  1. Open Org → Regions → [region].
  2. Click Admins tab.
  3. Click Add regional admin.
  4. Search for the user.
  5. Choose role:
    • Regional Director — primary contact, full regional permissions
    • Regional Coordinator — secondary; same permissions
    • Regional Advisor — read-only across the region
  6. Set a title.
  7. Save.

A regional admin can only see chapters in their assigned region.

Add a chapter officer​

This is usually done by the chapter itself, but org admins can also do it:

  1. Open Org → Members → [member].
  2. Click Edit → Role.
  3. Choose Officer or President.
  4. Save.

The promotion takes effect immediately.

Remove an admin​

  1. Open Org → Settings → Admins (or the relevant region/chapter for tier).
  2. Find the admin in the list.
  3. Click ⋯ → Deactivate.
  4. Confirm with reason for the audit log.

The user keeps their account but loses admin permissions.

Demote an admin to a regular member​

Deactivating an org admin removes admin permissions but keeps their member status (if they were a member of any chapter). If they were never a member, deactivating effectively just removes their access.

Inviting bulk admins​

For large orgs onboarding many admins at once:

  1. Org → Settings → Admins.
  2. Click Bulk invite.
  3. Upload a CSV with columns: email, first_name, last_name, title.
  4. Preview the import.
  5. Confirm — emails go out.

Audit trail​

Every admin invitation, promotion, and deactivation is logged. Open Org → Settings → Reports → Audit log → Filter: Admin changes to review.

Tips​

  • Always have at least 2 org admins. If your only admin loses access, you'll need platform-admin help to recover.
  • Use titles. They appear on profiles and make it clear who does what.
  • Audit annually. Old admins with stale access are a security risk — remove anyone who hasn't signed in for 6+ months.