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Reports, exports & audit logs

GreekManage stores a lot of data. This section covers how to get it back out — for board reports, retention analysis, audit defense, and migration.

Reports

Reports are the standard pre-built analytics views.

Member reports

Org → Members → Reports:

  • Active member count by chapter / region / over time
  • Demographic breakdown (graduation year, hometown, major)
  • Retention rate (% of members from period N who are still members in period N+1)
  • Profile completeness
  • Custom field summaries (only for fields you've configured)

Financial reports

Org → Billing → Reports:

  • Revenue by period
  • AR aging
  • Refund report
  • Payment method breakdown
  • Per-chapter breakdown

Compliance reports

Org → Compliance → Reports:

  • On-time submission rate
  • Per-chapter compliance health
  • Per-requirement performance

Engagement reports

Org → Engage → Reports:

  • Posts per chapter / week / month
  • Top contributors
  • Forum activity heat map

Foundation reports

Foundation (separate page; covered in detail there)

Export to CSV / XLSX / PDF

Most reports have export buttons. Choose:

  • CSV — for spreadsheet analysis or import elsewhere
  • XLSX — for Excel with formatting
  • PDF — for board reports, archives, evidence

For bulk data exports beyond reports:

  1. Open Org → Settings → Reports → Data export.
  2. Choose the dataset:
    • Members (with all profile fields, including custom)
    • Invoices and payments
    • Compliance submissions
    • Forum posts
    • Audit logs
  3. Set the date range.
  4. Click Export.

Large exports run in the background. You'll get a notification when ready.

Audit logs

Every change in GreekManage is logged: who did what, when, from where.

What's logged

  • Sign-ins and sign-outs
  • Profile changes
  • Role and status changes
  • Approvals (and who approved)
  • Compliance submissions and reviews
  • Moderation actions
  • Refunds and adjustments
  • Admin invitations and deactivations
  • Module enablements
  • Settings changes

View audit logs

Org → Settings → Reports → Audit log.

Filter by:

  • User
  • Action type
  • Date range
  • Entity (member, chapter, invoice, etc.)

Export to CSV with the same filters applied.

The org audit log. The org audit log.

Audit log retention

By default, audit logs are retained:

  • 2 years for routine actions
  • 7 years for financial actions (regulatory)

Adjust in Settings → Reports → Retention (within legal limits).

When to use what

You need…Use…
Board chart for last quarterReports export to PDF
Spreadsheet of all membersMember directory → Export CSV
Tax-time reportFoundation → Reports → Year-end summary
Defend a moderation decisionAudit log filtered by user + date
Migrate to another platformSettings → Data export (full JSON)
Investigate an account compromiseAudit log → User → Sign-ins

Tips

  • Schedule monthly exports. Even if you don't read them, having timestamped snapshots simplifies forensic work later.
  • Filter audit logs before exporting. A 12-month, all-actions, all-users export is millions of rows.
  • Tag actions of interest. Audit log entries can be tagged for later retrieval — useful when you spot something odd at 4pm Friday and want to revisit Monday.