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Managing platform admins

Platform admins have full cross-tenant access to GreekManage. They onboard new orgs, configure email, and run backups. Treat the role with caution.

Open platform admin management​

Platform → Admins.

You'll see the list of all platform admins with their status, last sign-in, and 2FA status.

The platform admins list. The platform admins list.

Add a platform admin​

  1. Click Add platform admin.
  2. Choose:
    • Existing GreekManage user — search by email and pick from results
    • New user — enter their email; they'll get a welcome email
  3. Click Save.

The new admin gets an email. After accepting and signing in, they have full platform access.

Remove a platform admin​

  1. Find them in the list.
  2. Click ⋯ → Deactivate.
  3. Confirm with reason.

The user keeps their account but loses platform admin privileges.

Best practices​

  • Always have at least 2 platform admins. Single-admin platforms are one absent person away from losing access.
  • Require 2FA for all platform admins. This is enforced by default; don't disable it.
  • Audit quarterly. Remove anyone who hasn't signed in for 90+ days.
  • Document who's a platform admin. A board member or auditor may ask.
  • Don't promote customer-facing staff. Org admin is enough for support work; platform admin is overkill and increases blast radius.

Audit trail​

All platform admin add/remove actions are logged. Platform → Audit logs → Filter: Admin changes.